What to expect

Trying something new is easier when you know what’s coming. Here’s how a first visit and a typical session go, so the only surprise is how good it feels.

A clean barn aisle lined with wooden stalls and blankets

Before your first visit

After you reach out, we’ll set up a conversation by phone or in person. We’ll ask about goals, interests, and anything that helps us plan: mobility, sensory needs, fears, triggers, medications that affect balance or energy. There are no wrong answers.

If the participant is a child or an adult with support needs, we’ll talk with you as their parent, guardian or caregiver as well.

A smiling participant in a knit hat standing beside a tall black horse in a barn

Your first visit

The first visit is about getting comfortable. We’ll walk around the farm, introduce you to the horses, and go over basic safety. You can watch from the fence, stand beside a horse, or pick up a brush. You decide how close you get.

Most people are surprised how quickly the nerves fade.

A session, step by step

Every session is tailored, but most follow a familiar rhythm.

  1. Check in

    How are you arriving today? A quick, low-key moment to notice your mood and energy.

  2. Connect

    Greeting and grooming your horse. Slowing down, reading their body language, earning their trust.

  3. Activity

    Leading, groundwork, an obstacle course, painting, a walk, or riding, chosen around your goals.

  4. Reflect

    What worked? What felt hard? What will you take home? Then a thank-you to the horse.

A woman leading a horse while a boy in a helmet rides, with a helper close by

Safety, always

Our horses are chosen for calm, patient temperaments and are well cared for, well trained and well rested. Every activity is supervised. Mounted work always includes a horse leader and sidewalkers, and helmets are provided. As a PATH International member, we take safety standards seriously, for people and for horses.

What to wear and bring

  • Closed-toe, sturdy shoes or boots (no sandals or crocs)
  • Long pants are best
  • Layers you can add or remove, because Wisconsin weather changes fast
  • A water bottle
  • Hair tied back if it’s long
  • Leave dangling jewellery and scarves at home
  • Any medication you might need during the session

Rain, snow or shine

Sessions happen at Heartland Equestrian Center, which has indoor arenas, so most sessions go ahead whatever the weather. If roads are unsafe, we’ll contact you to reschedule.

Ready when you are

Still have questions? Ask us anything. There’s no such thing as a silly one.